Terms & Conditions

Last updated: January 1, 2026

Welcome to I Buy Secret. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our site or placing an order, you agree to be bound by the terms set out below. Please read them carefully.

1. About Us

I Buy Secret is a premium lingerie and intimate-wear retailer based in Dhaka, Bangladesh. Throughout these terms, “we”, “us”, and “our” refer to I Buy Secret, and “you” refers to the person browsing our website or placing an order.

2. Eligibility

By using this website you confirm that you are at least 18 years of age, or that you are accessing the site under the supervision of a parent or legal guardian. You are responsible for ensuring that the details you provide to us are accurate and complete.

3. Products & Availability

We make every effort to display our products, colours, and sizing as accurately as possible. However, actual colours may vary slightly depending on your screen settings.

All products are subject to availability. We reserve the right to limit quantities, discontinue any item, or update product details without prior notice.

4. Pricing & Payment

• All prices are listed in Bangladeshi Taka (BDT) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change prices at any time before an order is confirmed.
• Payment must be completed through the methods offered at checkout. Orders are processed only after payment or order confirmation.
• In the rare event of a pricing error, we will contact you before processing your order.

5. Orders & Confirmation

Once you place an order, you will receive a confirmation with your order details. This confirmation is an acknowledgement of your order, not an acceptance. We reserve the right to accept or decline any order at our discretion.

6. Shipping & Delivery

We aim to dispatch and deliver orders within the timeframe communicated at checkout. Delivery times are estimates and may be affected by factors outside our control.

All orders are shipped in plain, discreet packaging to protect your privacy.

7. Returns & Exchanges

Due to the intimate nature of our products, items may only be returned or exchanged if they are unworn, unwashed, and in their original packaging with tags attached.

For hygiene reasons, certain items may not be eligible for return. Please refer to our exchange policy or contact our support team within 7 days of receiving your order.

8. Intellectual Property

All content on this website — including text, images, logos, and graphics — is the property of I Buy Secret and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, I Buy Secret shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order in question.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please reach out to us at ibuysecrets@gmail.com and our team will be happy to help.